This is an example entry — replace before launch.
Several people already do this informally, on their own time, for whoever knows to ask them. The project is about making that easier and less lonely, not about replacing it.
Where it is up to
Mapping which services already exist and what each one actually covers, so we do not duplicate work that is already funded and done well. That map becomes a resource on this site either way.
What happens next
Recruit and train a first group of five. Agree what we will and will not do — in particular, we do not give migration or legal advice, and part of the training is knowing when to stop and refer.